General

Crime Insight System Requirements
Crime Insight is typically deployed in a two server configuration. While it is possible to further separate out components across multiple servers, it is n...
Wed, 28 Oct, 2020 at 11:13 AM
Crime Insight Network Requirements
Crime Insight products are typically deployed on a web server (Front End) with a separate database server (Back End). The tables below show the network requ...
Wed, 28 Oct, 2020 at 11:18 AM
Providing a Logo for your Crime Insight Landing Page
Your landing page provides links to your installed products including Crime Insight Reporting, Crime Insight Repository, and the Theme-oriented Public Site ...
Thu, 1 Aug, 2019 at 7:33 AM
Reporting Justifiable Homicide (09C) in NIBRS
When an agency wants to report a justifiable homicide, they will create a NIBRS incident that looks like any other NIBRS incident, with the following detail...
Fri, 12 Mar, 2021 at 4:53 PM
Crime Insight Product Technologies
This article describes the technology used to create Crime Insight products.   Repository 3.3.8 Front-end ASP.Net Webforms .Net Standard 2.0 HTML ...
Thu, 28 Jan, 2021 at 3:23 PM
How To Download A File When It Does Not Have An App Associated With It
The solution to this problem usually depends on the Browser and the Browser settings. IT Staff should be contacted about this issue as it could be something...
Wed, 7 Apr, 2021 at 8:23 PM
2019.2 Spec and Offense Codes for Tribal and Federal Agencies
The 2019.2 spec has new offenses that apply only to Federal and Tribal agencies. As of September 2021 none of our clients support Federal and Tribal agencie...
Thu, 31 Aug, 2023 at 1:35 PM
Explanation for CrimeInsight not raising warning DQ1201
When a state uses FBI Web Service to submit NIBRS data to the FBI, the FBI might raise warning DQ1201 with the following message (note as of May 2022 messag...
Fri, 6 May, 2022 at 4:36 PM
Strong Password Requirements
When you set password for yourself or another user in a site with strong password policy, please make sure the password meets these criteria: The password...
Thu, 23 Jun, 2022 at 11:29 AM
How To Clear Your Browser Cache in Chrome
When a certain page or function fails because of cached data or scripts, we need to clear the browser cache, especially "Cached images and files"...
Fri, 14 Oct, 2022 at 12:50 PM